Getting started (27)
-
Creating a Tiledesk Account -
Install widget on your website -
How to manage multiple projects -
Canned responses in the agent chat -
Creating a department -
Setting up automatic assignment -
Customizing the appearance of the widget -
Understanding default roles -
Invite the Chatbot when all the agents are offline using Triggers -
How do invite a teammate? -
Define the Operating Hours -
Activities Log -
Setting up Chat Routing -
Creating groups -
Getting started with Triggers -
Create a Bot -
Tiledesk language support -
Getting started with email ticketing in Tiledesk -
Google Tag Manager: add Tiledesk to your sites -
Tiledesk Analytics 101 -
Browsing past chats in History -
Browsing the conversations -
Add internal Notes to conversations -
Tag chats and requests -
Tiledesk Chat – Right sidebar -
Setting your availability status -
Using Tiledesk Chat