Getting started (30)
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Creating a Tiledesk Account -
Install widget on your website -
How to manage multiple projects -
Canned responses in the agent chat -
Creating a department -
Setting up automatic assignment -
Customizing the appearance of the widget -
Understanding default roles -
Invite the Chatbot when all the agents are offline using Triggers -
How do I invite a teammate? -
Define the Operating Hours -
Automatically show the assigned agent name after the handoff -
Activities Log -
Setting up Chat Routing -
Creating groups -
Getting started with Triggers -
Create a Bot -
Tiledesk language support -
Getting started with email ticketing in Tiledesk -
Google Tag Manager: add Tiledesk to your sites -
Tiledesk Analytics 101 -
Browsing past chats in History -
Browsing the conversations -
How to add internal Notes to conversations -
Tag chats and requests -
How to send live-chat offline messages by email -
Tiledesk Free Live Chat – Right sidebar -
Setting your availability status -
How to chat with your website visitors using Tiledesk -
How Tiledesk notifications work