Our Support Centers are open to support in all Europe’s local business hours (*) through dedicated email firstname.lastname@example.org (valid only for Enterpise and Pro customers) and live chat channels on your dashboard or through our Community forum.
Support Center Hours
|Enterprise||Dedicated email and live chat channels 8AM-6PM (08.00-18.00) Monday to Friday based on the customer local business hours if in Europe (*).|
|Pro||Dedicated email channel 8AM-6PM (08.00-18.00) Monday to Friday based on the customer local business hours if in Europe (*).|
|Free||Community forum where you can post your issue 24/7 and a fellow Tiledesk user and/or our Engineer will respond as soon as possible.|
(*) For other countries a custom agreement is necessary for available business hours.
Visit Tiledesk website for more information and our developer zone for support policies.