Support hours

Our Support Centers are open to support in all Europe’s local business hours (*) through dedicated email support@tilledesk.com and live chat channels on your dashboard or through our Community forum.

Subscription Level

Support Center Hours

EnterpriseDedicated email and live chat channels 8AM-6PM (08.00-18.00) Monday to Friday based on the customer local business hours if in Europe (*).
ProDedicated email channel 8AM-6PM (08.00-18.00) Monday to Friday based on the customer local business hours if in Europe (*).
FreeCommunity forum where you can post your issue 24/7 and a fellow Tiledesk user and/or our Engineer will respond as soon as possible.

(*) For other countries a custom agreement is necessary for available business hours.