Year Archives

2021 (43)

Dialogflow connector: handling images, videos, buttons and more - October 20
Dialogflow Connector - October 20
Dialogflow connector: handoff to human agent example - October 20
NLP and Quick Replies - October 20
Styling your chatbot replies - October 20
Sending images, videos, quick replies and more - October 20
Configure your first chatbot - October 19
Handoff to human agents - October 19
Severity definitions - October 19
Support hours - October 19
Service Level Targets (SLTs) - October 19
Containerization Support Policy - October 19
Contacting the support - October 19
Support packages - October 19
Self-hosted packages - October 19
Anonymous vs Authenticated users - October 19
Contacts and Leads - October 19
Zapier - October 19
Add internal Notes to conversations - October 19
Using Tiledesk Chat - October 19
Tiledesk Chat – Right sidebar - October 19
Setting your availability status - October 19
Browsing the conversations - October 19
Whatsapp with Twilio - October 18
Facebook Messenger - October 18
Telegram - October 18
Browsing past chats in History - October 18
Tag chats and requests - October 18
Getting started with Triggers - October 18
How to manage multiple projects - October 18
Canned responses in the agent chat - October 18
Creating a department - October 18
Creating groups - October 18
Setting up Chat Routing - October 18
Create a Bot - October 18
Creating a Tiledesk Account - October 18
Setting up automatic assignment - October 18
Customizing the appearance of the widget - October 15
Understanding default roles - October 15
Invite the Chatbot when all the agents are offline using Triggers - October 15
How do invite a teammate? - October 15
Define the Operating Hours - October 15
Activities Log - October 15