How to setup your own knowledge base

You can manage your knowledges base configuration in Settings page. In the left menu you have to click the Settings icon in the sidebar.  

menu

After you will be able to access the page dedicated to the configuration of the Help Center.

Help Center settings page

Help Center settings include options to manage your content:

  • Style your HelpCenter
  • Manages Workspace
  • SEO Settings
  • Advanced Settings (working in progress)
  • Force Build (working in progress)

Check our Blog to discover how a chatbot can interact with the knowledge base to automate customer service.