Getting started Creating a Tiledesk Account Install widget on your website Creating a department How do I invite a teammate? Automatically show the assigned agent name after the handoff Setting up Chat Routing Creating groups Create a Bot See all
Apps and Integrations How to automate workflows with Zapier How to integrate Slack with Tiledesk using Zapier How to send chat transcript to email How to configure a WhatsApp Business account How to connect Tiledesk with WhatsApp Business How to install Tiledesk on Shopify How to install Tiledesk on Prestashop How to install Tiledesk on Wordpress See all
Chatbots How to easily integrate RASA assistant with Tiledesk How to move from a web-widget to WhatsApp chat Chatbot Directives How to render buttons for quick replies How to create conversational forms with chatbots How to configure your first chatbot How to style your chatbot replies NLP and Quick Replies See all
Notifications How to configure push notification in Chrome Tiledesk email notifications for assigned and unassigned conversations Configuring push notification in Firefox
Troubleshooting Not receiving Tiledesk push notifications in Google Chrome (on Mac) I forgot my password, what now? Ensure you have the latest Tiledesk version How to access the new Chatbot Design Studio Not hearing Tiledesk push notifications in Firefox Not hearing Tiledesk push notifications in Google Chrome How to set up a Pre-chat Form
Help Center Guide Getting Started with Tiledesk Help Center How to write and publish your knowledge base articles How you can order articles in the knowledge base How to Create, Delete and Manage Sections of the Knowledge Base How to Create, Delete and Manage Categories How to add uncategorised articles to Sections or Categories How to deploy Tiledesk Help Center How to create more workspaces in the Tiledesk Help Center See all