How to access the new Chatbot Design Studio

Follow these instructions to access the Chatbot Design Studio​

You will need to follow the new URL to access the latest version of our no-code Chatbot Design Studio: 

But beforehand, make sure you've been through the following steps.

1. Clear Cache & Cookies

In Chrome

  • On your computer, open Chrome.
  • At the top right, click More.
  • Click More tools  Clear browsing data.
  • At the top, choose a time range. To delete everything, select All time.
  • Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  • Click Clear data.

In Firefox

  • In the Menu bar at the top of the screen, click Firefox and select Preferences. Click the menu button and select Settings.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data button.
  • Click Clear.

In Safari

  • Choose Safari > Settings, then click Privacy. 
  • Click Manage Website Data. 
  • Select one or more websites, then click Remove or Remove All.

2. When you sign in, make sure to CREATE A NEW ACCOUNT:

  • You can use the same email address.
  • Double check that your new URL is as below.

3. Go to the Bots section

  • Do not edit an existing chatbot nor import as json chatbots made with the previous technology.
  • Create a new chatbot by going to the "All" section in "My Chatbots"; then click on "Add from scratch" and finally import the Hello Bot.